Policies

Privacy Policy

There will be times when some personal information will be acquired during the course of your therapy.

This information will be used to ensure you receive appropriate treatment or to provide you with information on our service provision and any changes.

Personal information will not be shared without express permission and will remain confidential and will generally only be used within Unusual Physio.

 

Any changes to this Privacy Policy will be updated on our website, so please re-visit this Statement to ensure that you are aware of our most current privacy statement.

Cancellation Policy

We understand that your life can be busy and that sometimes your sessions may need to be cancelled or rescheduled.

We will send you an SMS reminder 3 days prior to your appointment. Please let us know as soon as possible if you need to cancel or reschedule so we can offer another client the appointment time.

All cancellations must be received no later than 48 hours prior to the scheduled appointment to avoid a 50% cancellation fee. Full fee applies for cancellations within 24 hours of Scheduled appointment time.

Feedback Policy

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Covid Safe Plan

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